Monthly Archives: January 2019

Storytelling

We all love a great story.  Humans are actually wired for stories because that’s how information has been passed down from generation to generation.  We know this, yet we try to communicate on facts, features and benefits.  This is fine IF we put stories behind everything. Storytelling taps into a primal relationship with the brain, making way for emotion to… Read more →

A Sincere Apology

Mistakes happen to the best of us, and believe me, I have had to apologize more than anyone I know.  I have learned (the hard way) how to make a sincere apology.  The way we apologize or respond to mistakes displays personal character and can be used to leverage growth, trust, and credibility within relationships. The first step is owning… Read more →